In case of an accident, write down or take pictures of the vehicle info (VIN, license plate, and state of vehicle), driver license info (name, address, and driver license number), and insurance info (insurance company and policy number) of all parties involved. Please inform us of the details of the accident and share all relevant documents. If the car needs to be towed, please reach out to us for tow instructions.

If the vehicle is towed to an impound lot, it is your responsibility to retrieve the vehicle immediately. It is your responsibility to pay for all fees associated with the ticket, tow, and storage.

You are not allowed to smoke inside the car. If the car is returned with any evidence of smoking, there will be a cleaning fee.

Pets are not allowed in the car. However, service animals are welcome.